Meet Mark

“My name is Mark and I am the Digital Inclusion Community Coordinator for LEAH. 

I have a working background in digital & media, where I studied and worked in my native Ireland from 2012 – 2019. Since 2020, I have worked in refugee support on projects in education, resource access, and technical support in both the Middle-East and Europe.  

My role at LEAH involves the development and expansion of digital spaces for use by clients, volunteers and staff - making sure these spaces are inclusive and functional. This work is part of our ‘Digital Transformation’ strategy goal across the next 3 years to ensure we utilise technology that meets the needs of the diverse population LEAH helps.

When developing these spaces, it is important they are designed to promote independence, self-actualisation and discourage unnecessary gatekeeping. We are currently introducing a direct client-volunteer text messaging platform that supports safeguarding best practice as clients told us it was their preferred way to communicate. We are also creating a digital resources library for volunteers to allow them to easily access teaching, digital and professional development resources whenever they need to, which will improve the quality and efficiency of our service.”